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INS APPAREL · OUR TERMS

Terms of Service.

These terms explain the general conditions that apply when you browse, use, or make purchases through the INS Apparel website.

By accessing or using the INS Apparel website, you agree to follow these Terms of Service. Please read them carefully before using our website or placing an order.

01 · USING OUR WEBSITE

Website use

You agree to use the INS Apparel website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to our systems, accounts, databases, or other website resources.

02 · PRODUCTS

Product information

We make reasonable efforts to display product descriptions, images, prices, sizes, and availability as accurately as possible.

Product colours may appear slightly different depending on your device, screen settings, or photography conditions.

03 · PRICING

Prices & availability

Product prices and availability may change without prior notice.

We reserve the right to correct pricing, product information, or availability errors where necessary.

If an obvious pricing or product information error affects an order, we may contact the customer before processing the order.

04 · ORDERS

Placing an order

When you place an order through our website, you are providing a request to purchase the selected products.

An order may be subject to confirmation, product availability, payment verification, and delivery information.

05 · PAYMENT

Payment methods

Available payment methods are displayed during checkout. Customers are responsible for providing accurate payment information when required.

Orders may be held, cancelled, or require additional verification where payment cannot be successfully confirmed.

06 · SHIPPING

Delivery

Delivery times may vary depending on the destination, shipping method, product availability, and circumstances affecting courier services.

Customers are responsible for providing accurate shipping information when placing an order.

07 · EXCHANGES

Exchanges & replacements

Exchanges, returns, replacements, and refunds are handled according to our Exchange, Return & Refund Policy.

Please review the policy before requesting an exchange, return, replacement, or refund.

08 · ACCOUNTS

Customer accounts

If you create an account, you are responsible for keeping your login information confidential and for activity carried out through your account.

Please contact us if you believe your account has been accessed without authorization.

09 · INTELLECTUAL PROPERTY

Our content

Unless otherwise stated, website content including text, images, graphics, logos, product photography, branding, and design elements belongs to INS Apparel or is used with appropriate permission.

Website content may not be copied, reproduced, modified, distributed, or commercially used without appropriate authorization.

10 · WEBSITE AVAILABILITY

Service availability

We aim to keep our website available and functioning properly, but temporary interruptions may occur because of maintenance, technical problems, hosting issues, or circumstances outside our control.

11 · CHANGES TO THESE TERMS

Updates

INS Apparel may update these Terms of Service from time to time to reflect changes to our website, services, or business practices.

Updated terms will be published on this page.

12 · CONTACT

Questions about our terms

If you have questions about these Terms of Service, please contact INS Apparel before placing an order.

NEED HELP?

We are here for you.

For questions about orders, products, shipping, exchanges, or these terms, our team is available to assist you.

CONTACT US

Thoughtfully made for the little ones you love.